Provides day-to-day support for business-related IT to end-users.

Installation and configuration of computers, OS, printers, and applications.

• Bachelor's degree in Engineering (Computer/Electrical/Telecommunication), Computer Science, or Information Technology.

• Familiar with IT infrastructure hardware, software, and networking.

• Good knowledge of Microsoft products and cloud services.

• Good analytical skills and passion to learn new technology.

• Good communication and interpersonal skills; English is an advantage.

• Analyze and diagnose technical issues and provide fast problem resolution.

• Troubleshoot and resolve issues related to computer hardware, software, networks, and printers.

• Create reports and technical documentation for the IT environment.