IT Helpdesk Shifting

PT Peruri Digital Security (PDS) - South Jakarta, Indonesia

Full-time

Lulusan Baru / Junior | Lulus program Sarjana (S1)

South Jakarta, Indonesia

Deskripsi Pekerjaan

Kualifikasi

Tanggung Jawab

Responds to telephone calls, e- mail, and personal requests for technical support related to computer systems, software and hardware Documents, tracks, and examine problems to ensure timely solutions Review service request from user to make sure complied with regulation Troubleshooting and diagnosing system errors and other issues problems related to computer systems, software, and hardware Ensures to submit Monthly Status Reports (MSRs) Writes how-to-guides, editing, and revising it with updated information when necessary Provides technical assistance for questions and problems Follows through with customers to ensure full resolution of issues Asks relevant questions to determine nature of problem Input any incident & request from customer to ticketing system

PT Peruri Digital Security (PDS)

Selengkapnya

PT Peruri Digital Security (PDS) adalah anak perusahaan dari Perusahaan Umum Percetakan Uang Republik Indonesia (Perum Peruri) yang bergerak di bidang ...PT Peruri Digital Security (PDS) adalah anak perusahaan dari Perusahaan Umum Percetakan Uang Republik Indonesia (Perum Peruri) yang bergerak di bidang ...

Industri

Lokasi

South Jakarta, Indonesia

Benefit Perusahaan

Benefits tidak ditampilkan

Loker Serupa

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