Lead and develop three core functions under People Services (People Operations – Payroll, Compensation & Benefits, HRIS; General Affairs & IT Support – Including Health, Safety & Environment (HSE); Industrial Relations – Employee relations, compliance, and government liaison).

Ensure payroll accuracy and compliance across employees, daily workers, and mitra.

• Strengthen Industrial Relations by managing employee relations, resolving disputes, and maintaining strong partnerships with authorities and external stakeholders.

• Drive operational excellence, standardize policies, and ensure compliance with Indonesian labor laws.

• Build and maintain a safe, efficient, and productive workplace ecosystem.

• This includes office and asset management, vendor relations, IT support systems, and Health, Safety & Environment programs that protect and empower our teams.

• Collaborate with cross-functional teams (Finance, Legal, and People Partners) to align People Services with business needs.

• Design and optimize scalable HR systems, tools, and processes for efficiency and automation.

• Lead continuous improvement projects that make Astro faster, more efficient, and more people-centric.

• Lead and grow a high-performing, psychologically safe, and trusting team that delivers excellence at scale.

• Bachelor’s degree in Human Resources, Business Administration, or a related field.

• 7+ years of experience in People Operations, Compensation & Benefits, or Industrial Relations, with 5+ years in a leadership role.

• Proven track record in managing large-scale payroll operations(including daily workers/mitra).

• Deep understanding of Indonesian labor law, compliance, and Industrial Relations frameworks.

• Hands-on experience in HRIS implementation or optimization.

• Data-driven, analytical, and detail-oriented, with the ability to translate metrics into actionable insights.

• Excellent leadership and stakeholder management skills.

• Able to inspire, coach, and influence across levels.

• Customer-obsessed, agile, and hands-on.

• Someone who thrives in a fast-paced, high-growth environment.

• A “been there, done that and still learning” mindset.