Conduct user research and gather user requirements through interviews, surveys, and usability testing Analyze user behavior and identify pain points to improve product usability Create user flows, wireframes, mockups, and prototypes Collaborate with Product Owner, Business Analyst, and Development team to define product requirements Provide recommendations and innovative solutions based on research findings Ensure design consistency by applying design systems and UI/UX best practices Translate business requirements into user-friendly design solutions Conduct usability testing and iterate designs based on feedback Support development team during implementation phase Document design processes, user journeys, and research findings Understand and follow SDLC and Agile development processes Ensure product usability and accessibility standards are met Minimum Bachelor's Degree (S1) in any major Minimum 3–5 years of experience for Middle level Minimum more than 5 years of experience for Senior level Minimum 1 year of experience as UI/UX Analyst & Researcher Familiar with banking flow/process is preferred Strong analytical and problem-solving skills Able to understand and analyze user needs Able to provide recommendations and innovative ideas for product improvement Knowledge of design systems and UI/UX best practices Strong collaboration and communication skills with stakeholders Experience in conducting user research and usability testing Strong understanding of Design Thinking methodology Experience creating wireframes, mockups, and prototypes Familiar with UI/UX tools (Figma, Adobe XD, Sketch, etc.) Understanding of responsive and mobile-first design principles Basic knowledge of HTML, CSS, and JavaScript is a plus Experience working in Agile/Scrum environment is preferred