Gather, analyze, and document business requirements from stakeholders and translate them into system specifications.

Prepare functional and technical documentation to support development and operational teams.

• Configure and support SAP modules, particularly related to presales processes when required.

• Participate in the software development lifecycle, including requirement analysis, development coordination, testing, and deployment.

• Conduct system testing and implementation activities to ensure solutions meet business requirements.

• Provide production support during system go-live and post-implementation phases.

• Collaborate closely with developers, QA teams, and business users to ensure smooth system delivery.

• Deliver user training sessions and documentation to ensure successful system adoption.

• Assist in troubleshooting and resolving system issues during development, testing, and production phases.

• Bachelor’s degree in Information Technology, Engineering, Computer Science, or other related fields.

• Minimum 3 years of experience as a Business Analyst, preferably in the insurance industry.

• Strong understanding of life insurance business processes and business rules.

• Experience working with insurance-related applications, including front-end systems, integration platforms, or core insurance systems.

• Hands-on experience with LifeAsia / L400 insurance systems, including product setup and configuration.

• Proven experience in requirements gathering and documentation, including creating Business Requirement Documents (BRD) and Functional Specification Documents (FSD).

• Strong understanding of the Software Development Life Cycle (SDLC) and experience participating in full-cycle system development.

• Good analytical thinking and problem-solving skills.

• Ability to write and execute SQL queries (DML commands) for data analysis and validation.

• Good time management skills and ability to handle multiple tasks effectively.

• Strong communication skills and ability to collaborate with cross-functional teams.

• Experience with SAP functional configuration, particularly in Presales module, is a plus.

• Familiarity with ABAP debugging is an advantage.

• Experience in the automotive industry is preferred but not mandatory.

• Willing to Work from Office in Jakarta Area