Nomad Assisted is a London-based remote call handling and virtual receptionist service supporting businesses across multiple industries.

We are currently hiring English-speaking remote contractors in Indonesia to assist with answering incoming calls, taking messages, handling bookings, and providing professional customer support on behalf of our clients.

• This is a fully remote position where you will work from home using your own laptop and internet connection.

• You will be handling calls for UK-based businesses and must be confident in communicating in clear, professional English.

• Work Structure (0-Hour Contract) This role operates on a flexible 0-hour contract, meaning there are no guaranteed hours.

• Work will be offered when client demand becomes available.

• As new clients join, shifts and coverage requests will be shared with the team, and contractors can confirm availability.

• You will be added to a team communication channel where available work is posted.

• When you accept a shift, you will handle incoming calls remotely during that time.

• This structure allows flexible working hours based on availability and business demand.

• Responsibilities Answer incoming business calls professionally Take accurate messages and customer details Handle appointment bookings where required Respond to basic customer enquiries Follow client-specific call instructions Log call outcomes and notes clearly Maintain a professional and friendly tone at all times Pay & Benefits We offer competitive pay (daily-rate equivalent) depending on hours worked.

• This is a flexible remote opportunity with the potential for ongoing work as we grow.

• New contractors will also receive a $20 sign-up bonus / welcome payment after successful onboarding.

• If you have any questions about the role, feel free to message us directly on WhatsApp at +44 7999 295111 and we’ll be happy to help.

• We are looking for reliable, professional English-speaking candidates with previous experience in call handling, customer support, or similar remote roles.

• Applicants must be confident speaking with customers over the phone, taking accurate messages, and following clear instructions for different businesses.

• This role requires strong communication skills, attention to detail, and the ability to work independently in a remote environment.

• Fluent in English (spoken and written) is required Previous experience in call handling, customer support, or virtual receptionist roles Comfortable speaking with international (UK-based) customers Strong communication, listening, and note-taking skills Basic computer and IT proficiency Ability to follow instructions and log call details accurately Experience working remotely preferred but not required Professional, reliable, and able to work independently