Deskripsi pekerjaan Guest Relation Officer Tavern Group The primary responsibilities of the Hotel Receptionist and Guest Relation Officer include ensuring smooth check-in and check-out processes, providing excellent customer service to all guests, managing guest inquiries and complaints efficiently, and maintaining a professional and welcoming atmosphere within the hotel.

This position requires strong communication skills to interact effectively with guests and colleagues, negotiation skills to handle various situations professionally, and a collaborative approach to teamwork.

• The successful candidate will play a crucial role in enhancing guest satisfaction and loyalty, contributing to the overall success of the hotel.

• To join us, candidates should possess a minimum of SMA/SMK education level and have between one and three years of relevant experience in the hospitality industry.

• We seek individuals who are female and demonstrate exceptional customer service, teamwork, and communication skills.

• At Tavern Group, we value diversity and are committed to creating a supportive workplace.

• If you are passionate about hospitality and eager to contribute to a growing organization, we encourage you to apply and bring your unique talents to our team.